Refund Policy :
Thank you for shopping with KLA Beauty! We are committed to providing you with high-quality makeup products and exceptional customer service. Please review our refund policy carefully before making a purchase, as it outlines the terms and conditions governing refunds and replacements.
1. Eligibility for Refund or Replacement:
* We only offer replacements for products that have manufacturer defects or arrive damaged.
* To be eligible for replacement, you must notify us within 3-5 days of receiving the damaged or defective product.
* The product must be unused, unopened, and in its original packaging to qualify for a refund or replacement.
2. Manufacturer Defects and Damage:
* If you receive a product with a manufacturer defect or if it arrives damaged, please contact our Customer Support team at +971585936808 / info@kla-kbeauty.com immediately.
* You may be required to provide photographs or other evidence to demonstrate the defect or damage.
* We will assess the situation and, if the issue is confirmed to be a manufacturer defect or shipping damage, we will offer one of the following :
* A replacement of the damaged or defective product, subject to product availability.
3. Replacement Process:
* Once we have reviewed your claim and approved it, we will provide you with instructions for returning the product.
* If you are eligible for a replacement, we will ship the replacement product to you within [insert number of days] business days after confirming your claim.
4. Non-Eligible Scenarios:
* We do not offer refunds or replacements for products that do not have manufacturer defects or damage.
* We do not accept returns or provide refunds for products that have been used .
5. Shipping Costs:
* KLA Beauty will cover the cost of return shipping for products that qualify for replacement due to manufacturer defects or damage.
6. Contact Us:
* For any questions, concerns, or to initiate a refund or replacement request, please contact our Customer Support team at +971585936808 / info@kla-kbeauty.com .
7. Policy Changes:
* KLA Beauty reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase on KLA Beauty's website, you acknowledge and agree to abide by the terms and conditions of this refund policy.
We appreciate your trust in our products, and we are dedicated to ensuring your satisfaction with every purchase.
Thank you for choosing KLA Beauty!
Thank you for shopping with KLA Beauty! We are committed to providing you with high-quality makeup products and exceptional customer service. Please review our refund policy carefully before making a purchase, as it outlines the terms and conditions governing refunds and replacements.
1. Eligibility for Refund or Replacement:
* We only offer replacements for products that have manufacturer defects or arrive damaged.
* To be eligible for replacement, you must notify us within 3-5 days of receiving the damaged or defective product.
* The product must be unused, unopened, and in its original packaging to qualify for a refund or replacement.
2. Manufacturer Defects and Damage:
* If you receive a product with a manufacturer defect or if it arrives damaged, please contact our Customer Support team at +971585936808 / info@kla-kbeauty.com immediately.
* You may be required to provide photographs or other evidence to demonstrate the defect or damage.
* We will assess the situation and, if the issue is confirmed to be a manufacturer defect or shipping damage, we will offer one of the following :
* A replacement of the damaged or defective product, subject to product availability.
3. Replacement Process:
* Once we have reviewed your claim and approved it, we will provide you with instructions for returning the product.
* If you are eligible for a replacement, we will ship the replacement product to you within [insert number of days] business days after confirming your claim.
4. Non-Eligible Scenarios:
* We do not offer refunds or replacements for products that do not have manufacturer defects or damage.
* We do not accept returns or provide refunds for products that have been used .
5. Shipping Costs:
* KLA Beauty will cover the cost of return shipping for products that qualify for replacement due to manufacturer defects or damage.
6. Contact Us:
* For any questions, concerns, or to initiate a refund or replacement request, please contact our Customer Support team at +971585936808 / info@kla-kbeauty.com .
7. Policy Changes:
* KLA Beauty reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase on KLA Beauty's website, you acknowledge and agree to abide by the terms and conditions of this refund policy.
We appreciate your trust in our products, and we are dedicated to ensuring your satisfaction with every purchase.
Thank you for choosing KLA Beauty!